Services A-Z

1. Bus stop approx. 200 meters from the local ABC.

2. Check-in: After completing the "Check-in form" and completing the payment, our guests will receive the room or entrance key.

3. Shoe Care Kit: Free in the rooms.

4. Luggage Storage: If you are arriving earlier than you would like to occupy your room or you may leave your luggage at the guesthouses guarded room upon departure. The service is free for our guests.

5. Smoking inside the building is not allowed, only in the designated smoking area in the yard. If smoking in the room is detected, a cleaning fee of 30,000, - - 40,000, - HUF may be charged to the guests account.

6. First aid bandages are available at the reception free of charge. 7. Umbrella Insurance. Free umbrellas are available at the entrance.
8. High chair for young children.

9. Photocopying, scanning: Ask for help at reception!

10. Bathroom for each room. Equipped with heated towel rack, toothbrush, soap, towel, hair dryer. In the rooms, please put wet towels, wet clothes on the wall heater and the fold-out dryer!

11. There is heating in the rooms for cooler periods.

12. Barbecue facilities, oven usage. Barbecue facilities are available. The use of the furnace must be specifically negotiated. The necessary wood is available.

13. Credit card, debit card, check accepted: The guest house accepts MASTERCARD and VISA cards as well as OTP, MKB and K&H SZÉP cards.

14. Information Service: Local information publications are available at the reception and our receptionist is available to assist you.

15. Arcade for older people from 9 am to 9 pm.

16. Playground slide, swing for the little ones.

17. Tickets, tickets: ask for help at reception, we will be happy to help.

18. Coffee: There are several types of coffee and coffee making facilities available in the public areas. There is also a kettle, coffee and tea in the room.

19. Check out, check out: until 10am.

20. Air Conditioning: Free in each room, remote control in room.

21. Cosmetic & Hygiene Products: Toothbrushes, toothpaste, shaving foam and disposable razor are available at a nearby convenience store.

22. Key: We add 1 room key to each room, which is also the key to the front door. You can only enter the pension with the front door key. When leaving, please make sure you close the door behind you! No need to close 1 If you lose your key, you will be charged 42.000, - HUF because the whole locking system has to be replaced.

23. Visitors can be welcomed during the day as long as they also follow the rules of the guesthouse. The guest can spend the night only for a fee. The guest registered in the room is responsible for any damage caused by the visitor.

24. Pool use only for hotel guests between 9am and 9pm daily. In the pool area, please drink only mineral water! Please refrain from soft drinks, alcoholic drinks!

25. Use of microwave and stove in public areas.

26. Laundry and ironing service: extra charge. Please ask at the reception for the price of the laundry service!

27. Mobile phones can be hired at a reception for a fee. Please indicate your need!

28. Sun loungers are available at reception.

29. Doctor, dentist, medicine: ask for help at the reception!

30. Complaints, remarks: If you have any problems, please contact the reception immediately! It is the duty of the receptionist to handle any problem in accordance with the house rules. Of course, you can also email us for any problems and requests.

31. Parking: Parking is provided in the yard and is free of charge.

32. Extra bed 6.000, - Ft, cot, baby cot available free of charge.

33. Breakfast: at Hatods nearby restaurant, between 7am and 10am.

34. Regional information, program suggestion: Reception catalogs are available at reception. 35.Safe: Each room has a furniture safe. Ask the staff for help handling it!

36. Sport: bike rental in the center of the village.

37. In our rooms: comfortable mattresses, bed linen, bed linen, clothes hanger are provided for our guests, plus blankets are provided upon request.

38. Handling Found Items: In case of found items, we will always try to reach the guest and keep lost items for half a year. ·
 
39. Housekeeping is provided automatically upon arrival.

- daily cleaning from 9 am to 1 pm,

- towel change every 3 days (for longer stays)

- change of bed linen every 5-6 days (for longer stays)

Daily change of towels and bed linen is available upon request and for a fee. Please let the staff know if you have a need!

40. Taxi, Shuttle Service: We will help you with your booking at the reception.

Contact and booking

Should you be interested in our lovely accomodation, we would be happy to hear from you! You can either e-mail, phone or visit us! If we can be of any further assistance, feel free to contact us. H-8313 Balatongyörök, Kossuth u. 23-25.